It takes about 1 to 3 weeks (10-24 days) from the time of purchase for the product to get to your destination.In some cases it may take up to 4 weeks, for example during the Holiday season.
The tracking number takes 3-5 business days to appear , since we prepare the package for the shipment it takes about 36 hours after your purchase for us to prepare it for the shipping. The tracking update comes by email also you can see it on your order page or Facebook Messenger window at the top . PLEASE COPY PASTE THE TRACKING TO USPS WEBSITE TO TRACK IT, DO NOT USE THE SITE GIVEN BY EMAIL! Please check all of your email folders for an update or come back to your order page in 3-5 days!
If the item does not get to you 6 weeks after the purchase (please understand that sometimes packages get stock at customs and in some cases it takes 4-6 weeks) Please don't ask for a refund before 6 weeks pass after the purchase.
Yes! We love you and want to keep you and your person information safe from harm. The solution to this problem is to encrypt your sensitive data for transmission. Secure Sockets Layer (SSL) was created for this very purpose. SSL uses a complex system of key exchanges between your browser and the server you are communicating with in order to encrypt the data.
We accept Paypal and all major credit cards. When you view your card/bank statement the transaction will appear as: Nichefamily or Familyloves LLC for Paypal and SP*MissHappyPink for all other transactions.
If your item arrived damaged please contact us within 7 days of delivery and send photos of damaged items and packaging it arrived in. (USPS requires this to file a claim). We'll work on getting a new items to you as soon as possible.
ordered for Christmas on 11/30 was not shipped as of 12/15 asked to cancel order they would not sent complaint to my credit card asked several times to cancel my order that is shipped from China. was told it would cost me $24.00 to cancel. several emails back and forth no credit and no jacket. Do not buy from them
They would not refund and did not ship on time DO NOT BUY FROM THESE PEOPLE!!! wanted to charge me $24.00 to cancel an order I did not get!!!